Returns & Exchanges

At Bond & Mason, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, original-condition items. We strive to ensure your sartorial satisfaction with a seamless and efficient return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Item

  Carefully place the items in their original packaging, ensuring all designer tags and protective seals are intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel before dropping it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our atelier receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.